FAQs for Target Ticket Discontinuation

Target has made the decision to end the services offered on Target Ticket and will be focusing efforts on other entertainment offerings.  Effective March 7th, 2015, Target Ticket will no longer be accessible on your device applications, gaming consoles, tablets, smartphones or on the web. We value you as a Target guest and apologize for the inconvenience this causes.

 

What happens to the movies I bought and stored in my digital library?

We've arranged for new providers, CinemaNow and Disney Movies Anywhere, to provide access to your movies — at no cost to you. For CinemaNow eligible content, simply log in to CinemaNow (beginning 3/7/15) using your previous Target Ticket email address and password to access your library and agree to allow Target Ticket to share your library with CinemaNow. For Disney Movies Anywhere eligible content, codes and instructions will be sent directly to you via email.

When will I be able to view my purchases from Target Ticket on CinemaNow?

It will take up to 24 hours after your consent to transfer the movies. Once your purchases from Target Ticket have been migrated to your CinemaNow account, you can view them the next day on CinemaNow.

 

Can I still rent movies on Target Ticket?

You’ll still be able to rent movies on Target Ticket until 2/10/15, when the rental functionality is turned off. Any rented titles will stay in your library until you watch them or when Target Ticket is no longer available on 3/7. After that time, you’ll no longer be able to view your rented titles.

 

Can I still buy discs at Target?

You can continue to buy DVDs and Blu-ray Discs from Target stores or online at Target.com.

 

What happens to the Target Ticket app on my smartphone, tablet, gaming system smart TV, etc.?

Effective 3/7/15, the apps will have a landing page that will direct you to CinemaNow. However, the apps will become inactive shortly thereafter, so we suggest that you delete the Target Ticket app from your device.

 

What happens to the credit I currently have in my Target Ticket account?

Your stored credit will be transferred to CinemaNow beginning 3/7/15 and will be available when you sign up with CinemaNow to access your library.

 

What happens to my payment information stored on Target Ticket?

To protect your privacy, your payment information will not be transferred to CinemaNow. The first time you log into CinemaNow (using your Target Ticket Username/Password), you will need to enter your payment information.

 

Can I use my REDCard and get 5% off on CinemaNow?

Because CinemaNow is not affiliated with Target, you will not be able to pay with your REDcard.

 

Can I use the Target Ticket gift card I purchased at Target on CinemaNow?

Target Ticket Gift Cards will not be accepted by CinemaNow. Your Target Gift Cards can still be used for any merchandise purchased in Target stores or on Target.com.

 

I have a credit code from a product I purchased at Target Ticket or a code for a digital version of a DVD I purchased at Target. Can I use that code on CinemaNow?

Yes, you will be able to use any non-expired code on CinemaNow.

 

What if I already have a CinemaNow account?

Beginning on March 7th, you’ll be able to merge your Target Ticket account into your existing CinemaNow account. All of the movies and shows that you move from your Target Ticket account will be added to your existing CinemaNow library.

 

What will happen to my preorders and season passes?

Any titles that were preordered will be canceled and your account will NOT be charged. Season Passes will transfer over to CinemaNow, if they’re available. Any shows that aren’t offered on CinemaNow, will be reimbursed with a CinemaNow store credit.

 

How will I be accommodated for movies/TV shows that aren’t a part of the CinemaNow library?

If your Target Ticket movie isn’t available to transfer right now, you’ll get a CinemaNow store credit for the price you paid for the movie. You can use this credit to buy or rent any movies or TV shows that are currently available on CinemaNow.
In addition, for Disney Movies Anywhere eligible content, codes and instructions will be sent directly to you via email.

 

Will my Target Ticket exclusive/bonus content be available on CinemaNow?

Yes.  Effective March 7th, all exclusive/bonus content will be transferred over to CinemaNow and be available in your account.

 

Why cant I download the Target Ticket App on my device any longer?

The Target Ticket app for smartphones, tablets, gaming systems, and enabled TV’s, is no longer available to download from all app stores.  If you’ve already downloaded the Target Ticket app to your device, you can continue to use it until 3/7, when the Target Ticket app will direct you to the CinemaNow landing page.

 

What devices will I be able to view my movies on after the transfer?

You can find which devices are compatible with CinemaNow by visiting https://us.cinemanow.com/devices.

 

What is the deadline for signing up with CinemaNow to access my previous library on Target Ticket?

You must start the migration process on or before March 7, 2020

 

Is it mandatory that I transfer my movies to CinemaNow?

For eligible CinemaNow content, you have the choice of using CinemaNow or another service that uses the UltraViolet Library. A majority of the movies on Target Ticket are also in the online UltraViolet Library, and will be available through all participating UltraViolet retailers.

For eligible Disney Movies anywhere content (i.e. Disney, Pixar, and Marvel movies), you will receive a credit from CinemaNow and the opportunity to add these movies to your Disney Movies Anywhere collection via Disney Movies Anywhere codes that will be sent directly to you via email.

 

How will I know which of my movies purchased from Target Ticket will be available from CinemaNow?

For content that is not available or eligible to be transferred to CinemaNow, your CinemaNow account will automatically be credited the amount you paid for the missing content upon your consent of the library transfer. In addition, if you have purchased eligible Disney, Pixar, and/or Marvel movies from Target Ticket, you will be able to unlock your eligible content via Disney Movies Anywhere codes that will be sent to you directly via email.

 

Should I use the same email address for CinemaNow that I used for Target Ticket?

Yes. For the smoothest possible transition to CinemaNow, it’s important that you use the same email address you used for purchasing movies from Target Ticket.

 

If you have further questions regarding titles purchased through Target Ticket, please contact us at 844-8-CINEMA.

 

For additional questions about Disney Movies Anywhere please go to www.disneymoviesanywhere.com/support

 

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